Klarna CEO Sebastian Siemiatkowski has actually already utilized AI to change himself throughout incomes records, and now Klarna is making use of AI to clone him another way: via an AI-powered phone hotline.
The hotline is now open for users to offer comments to an interactive AI version of Siemiatkowski that’s educated on his “genuine voice, insights, and experiences,” according to a press release.
“Customers, including customers and vendors alike, can speak to it regarding product attributes, issues and ideas for improvements,” Klarna claims. “‘AI Sebastian’ can also answer inquiries about Klarna’s vision and objective, and speak about its founding story and journey up until now, based upon knowings from ‘real life Sebastian.'”
After the hotline takes a call, a records and recap are produced that are “automatically examined by a large language design (LLM), populating an internal online feed and technology control panel.” Klarna claims its product and engineering groups will after that review the “actionable understandings promptly” and assign “concern jobs.” The firm declares that issues increased today might “translate right into tangible product enhancements already the complying with day.”
Contact number for the hotline are available currently in the United States, + 14246675385, and Sweden, + 46852512594 I called the US hotline simply to see what the experience resembled. After a brief message telling me the phone call might be taped, the AI variation of Siemiatkowski prompted me to share feedback regarding using Klarna. Whatever I asked AI Siemiatkowski, even sillier concerns, the AI normally attempted to press me back to sharing feedback.
That’s an interesting concern. My emphasis is entirely on Klarna and collecting responses to enhance our services. I do not have information or conversations with characters from video games like Fortnite. I’m below to hear your thoughts on Klarna. Is there anything else concerning your experience with Klarna that you ‘d like to share, or any type of ideas you have for just how we could make things also much better?
OpenAI also has a hotline to speak with an AI chatbot. You can call ChatGPT at 1 – 800 -CHATGPT.
